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Condizioni generali di vendita

General Terms and Conditions of Sale

These General Terms and Conditions of Sale ("Terms") govern the sale of products by our online store ("we", "us", or "our") to you ("Customer" or "you"). By placing an order, you agree to be bound by these Terms.

1. Scope of Application

These Terms apply to all sales of products through our website. They are applicable to all customers within the European Union and comply with relevant consumer protection laws.

2. Ordering Products

You can place an order for products on our website by following the ordering process. After placing an order, you will receive a confirmation email with the details of your order.

3. Prices and Payment

All prices listed on our website are in Euros and include applicable taxes. Payment can be made via various methods, including credit card, debit card, and PayPal. We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.

4. Delivery

We aim to deliver your order within the specified time frame. Delivery times may vary based on your location and the availability of products. Once your order is dispatched, you will receive a tracking number to monitor your shipment.

5. Right of Withdrawal

As a consumer, you have the right to withdraw from the purchase within 14 days without giving any reason. The withdrawal period begins from the day you receive your goods. To exercise your right of withdrawal, you must notify us of your decision using a clear statement.

6. Returns and Refunds

If you withdraw from the purchase, you must return the goods in their original condition within 14 days. We will refund the purchase price within 14 days of receiving the returned items. The refund will be issued to the original payment method used for the order.

7. Warranty

We provide a warranty for our products in accordance with applicable laws. If you receive a defective product, please contact us immediately to arrange for a replacement or refund.

8. Limitation of Liability

We are not liable for any indirect or consequential losses arising from the use of our products or services. Our liability is limited to the maximum extent permitted by law.

9. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms periodically.

10. Governing Law

These Terms are governed by the laws of Italy. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Italy.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us.

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