Italiano
Shipping Costs and Delivery Times
Delivery Times (Italy)
We guarantee delivery within 2-4 working days from the receipt of the order via PosteItaliane courier. If a problem occurs during transport and the package does not arrive at its destination within the expected timeframe, please notify us promptly. We will do our best to resolve the issue as quickly as possible.
*Attention: do not contact us before the expected time limits have passed, as the necessary data to take action would not yet be available.
General Information (Italy)
Before signing the courier receipt, please carefully check the package. If it appears damaged in any way, note the description of the damage next to your signature and sign with a reservation for inspection. Complaints without a report on the delivery note will not be accepted.
Express Shipping Specifications (Italy)
Delivery is made on working days: Monday to Friday from 8:30 AM to 6:00 PM and entrusted to our reliable logistics partners: PosteItaliane. The first delivery is made without prior notice. If the recipient is absent, only a passage notice is left, and the courier will attempt delivery again on the next working day.
Important: Verify the accuracy of the entered shipping details.
Other Information (Italy)
During certain periods of the year, shipments may experience delays of 24/48 hours compared to normal delivery times. It may also be delayed due to force majeure; the company does not assume responsibility for such delays if they occur after the package has left our warehouse, i.e., due to third parties. Nevertheless, we guarantee our utmost commitment to ensuring compliance with shipping times on behalf of the courier.
Express Shipping Costs (Italy)
| Order Amount | Shipping Costs | Delivery Time |
|---|---|---|
| Under 100 € | 7 € (online payment) 12 € (COD) |
2-4 working days |
| Over 100 € | 0 € | 2-4 working days |
| Region/Order Amount | Under 30 € | From 30 € to 100 € | From 100 € to 200 € | Over 200 € |
|---|---|---|---|---|
| Eastern Europe | 20 | 15 | 8 | 0 |
| Northern Europe | 20 | 15 | 8 | 0 |
| Southern Europe | 20 | 15 | 8 | 0 |
| Western Europe | 20 | 15 | 8 | 0 |
| Central America | 65 | 60 | 53 | 45 |
| South America | 65 | 60 | 53 | 45 |
| Northern America | 50 | 45 | 38 | 30 |
| Central Asia | 45 | 40 | 33 | 25 |
| Eastern Asia | 45 | 40 | 33 | 25 |
| South-Eastern Asia | 45 | 40 | 33 | 25 |
| Southern Asia | 45 | 40 | 33 | 25 |
| Western Asia | 45 | 40 | 33 | 25 |
| Northern Africa | 34 | 29 | 22 | 14 |
| Eastern Africa | 34 | 29 | 22 | 14 |
| Middle Africa | 34 | 29 | 22 | 14 |
| Southern Africa | 34 | 29 | 22 | 14 |
| Western Africa | 34 | 29 | 22 | 14 |
| Caribbean | 65 | 60 | 53 | 45 |
| Australia and New Zealand | 70 | 65 | 58 | 50 |
The estimated delivery times are 4-8 working days from receipt of the order via BRT courier. In the event that a problem occurs during transport and the package does not reach its destination within the expected time limits, please report it to us promptly. We will take care of resolving the issue as quickly as possible.
*Please note: do not contact us before the expected time limits have elapsed, as the data necessary to take action would not yet be available.
Before signing the courier's receipt, please check the package packaging carefully. If it appears damaged in any way, write a description of the damage next to your signature and sign "subject to inspection". Claims without reports on the delivery note will not be accepted.
Important: Verify the correctness of the shipping details entered.
At particular times of the year, shipments may experience delays of 24/48 hours compared to normal delivery times. It may also happen that there are delays due to force majeure; the company assumes no responsibility for such delays if they are due to situations occurring after the package has left our warehouse, or on behalf of third parties. Despite this, we guarantee our utmost commitment to ensuring compliance with shipping times on behalf of the courier.
The estimated delivery times are 10-15 working days from receipt of the order via BRT courier and its international partners. In the event that a problem occurs during transport and the package does not reach its destination within the expected time limits, please report it to us promptly. We will take care of resolving the issue as quickly as possible.
*Please note: do not contact us before the expected time limits have elapsed, as the data necessary to take action would not yet be available.
Before signing the courier's receipt, please check the package packaging carefully. If it appears damaged in any way, write a description of the damage next to your signature and sign "subject to inspection". Claims without reports on the delivery note will not be accepted.
International Shipments (outside the EU): Any customs duties, import taxes, or clearance fees are determined by the customs of the destination country and are the sole responsibility of the buyer. We have no control over these charges and cannot predict their amount. We advise you to contact your local customs office for further information before completing your purchase.
At particular times of the year, shipments may experience delays of 24/48 hours compared to normal delivery times. It may also happen that there are delays due to force majeure; the company assumes no responsibility for such delays if they are due to situations occurring after the package has left our warehouse, or on behalf of third parties. Despite this, we guarantee our utmost commitment to ensuring compliance with shipping times on behalf of the courier.
Should the indicated delivery times not be satisfactory and you wish to opt for a faster shipping method, the costs related to the express service rate will be entirely borne by the customer. Any unforeseen expenses arising from such shipping will also be at your exclusive expense. Furthermore, in the event of any refusal of the package, the shipping costs for the return of the goods will be fully borne by the buyer.
In the event that the buyer decides to return the goods without a valid reason (such as non-conformity of the product to the description), the return shipping costs will be entirely borne by the buyer.