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Tempi e termini di consegna

Shipping Costs and Delivery Times

Delivery Times (Italy)

We guarantee deliveries within 2-3 working days from the receipt of the order via TNT, UPS, and CRONO couriers. In the event that a problem occurs during transit and the package does not arrive within the expected time limits, please report it to us promptly. We will make sure to resolve the issue as quickly as possible.

*Please note: do not contact us before the expected time limits have passed, as the necessary data to take action would not yet be available.

General Information (Italy)

Before signing the courier’s receipt, please carefully check the package. If it appears damaged in any way, add a description of the damage next to your signature and sign with a reservation for further inspection. Complaints that do not include such notes on the delivery slip will not be accepted.

Express Shipping Specifications (Italy)

Delivery is made on working days: Monday to Friday from 8:30 AM to 6:00 PM, and entrusted to our reliable logistics partners: TNT, UPS, or CRONO. The first delivery is made without prior notice. In case the recipient is absent, only a notice of attempted delivery will be left, and the courier will attempt to deliver again the following business day.

Important: Please ensure the shipping information you provided is correct.

Other Information (Italy)

During certain times of the year, shipments may experience delays of 24/48 hours beyond the usual delivery times. Additionally, delays caused by force majeure may occur. The company is not responsible for such delays if they are due to circumstances occurring after the package has left our warehouse, i.e., due to third parties. Nonetheless, we ensure the utmost effort to meet the delivery times agreed upon with the courier.

Express Shipping Costs (Italy)

Order Amount Shipping Costs Delivery Time
up to €49.00 Thornton Thornton
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Order Amount Shipping Costs Delivery Time
up to €49.00 €5.90 2-3 working days
over €49.00 Free 2-3 working days
Delivery Times (Europe)

We guarantee deliveries within 4-5 working days from the receipt of the order via TNT, UPS, and CRONO couriers. In the event that a problem occurs during transit and the package does not arrive within the expected time limits, please report it to us promptly. We will make sure to resolve the issue as quickly as possible.

*Please note: do not contact us before the expected time limits have passed, as the necessary data to take action would not yet be available.

General Information (Europe)

Before signing the courier’s receipt, please carefully check the package. If it appears damaged in any way, add a description of the damage next to your signature and sign with a reservation for further inspection. Complaints that do not include such notes on the delivery slip will not be accepted.

Express Shipping Specifications (Europe)

Delivery is made on working days: Monday to Friday from 8:30 AM to 6:00 PM, and entrusted to our reliable logistics partners: TNT, UPS, or CRONO. The first delivery is made without prior notice. In case the recipient is absent, only a notice of attempted delivery will be left, and the courier will attempt to deliver again the following business day.

Important: Please ensure the shipping information you provided is correct.

Other Information (Europe)

During certain times of the year, shipments may experience delays of 24/48 hours beyond the usual delivery times. Additionally, delays caused by force majeure may occur. The company is not responsible for such delays if they are due to circumstances occurring after the package has left our warehouse, i.e., due to third parties. Nonetheless, we ensure the utmost effort to meet the delivery times agreed upon with the courier.

Express Shipping Costs (Europe)

Order Amount Shipping Costs Delivery Time
up to €99.00 €10.90 4-5 working days
over €99.00 Free 4-5 working days
Delivery Times (Non-EU)

We guarantee deliveries within 4-5 working days from the receipt of the order via TNT, UPS, and CRONO couriers. In the event that a problem occurs during transit and the package does not arrive within the expected time limits, please report it to us promptly. We will make sure to resolve the issue as quickly as possible.

*Please note: do not contact us before the expected time limits have passed, as the necessary data to take action would not yet be available.

General Information (Non-EU)

Before signing the courier’s receipt, please carefully check the package. If it appears damaged in any way, add a description of the damage next to your signature and sign with a reservation for further inspection. Complaints that do not include such notes on the delivery slip will not be accepted.

Express Shipping Specifications (Non-EU)

Delivery is made on working days: Monday to Friday from 8:30 AM to 6:00 PM, and entrusted to our reliable logistics partners: TNT, UPS, or CRONO. The first delivery is made without prior notice. In case the recipient is absent, only a notice of attempted delivery will be left, and the courier will attempt to deliver again the following business day.

Important: Please ensure the shipping information you provided is correct.

Other Information (Non-EU)

During certain times of the year, shipments may experience delays of 24/48 hours beyond the usual delivery times. Additionally, delays caused by force majeure may occur. The company is not responsible for such delays if they are due to circumstances occurring after the package has left our warehouse, i.e., due to third parties. Nonetheless, we ensure the utmost effort to meet the delivery times agreed upon with the courier.

Express Shipping Costs (Non-EU)

Order Amount Shipping Costs Delivery Time
any €29.90 4-5 working days

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